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    Plymouths Mutter war entsetzt, als British Airways ihre EpiPens im Handgepäck ablehnte


    Plymouths Mutter war entsetzt, als British Airways ihre EpiPens im Handgepäck ablehnte

    https://www.plymouthherald.co.uk/news/plymouth-news/plymouth-mum-appalled-british-airways-9727490

    Von Forward-Answer-4407

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    4 Comments

    1. BlackSpinedPlinketto on

      It seems to me that they made her check the bag in because she already had a bag in the cabin? Is that how it reads to everyone else? If so why is the title insinuating that she wasn’t allowed epi pens…

      She wanted her medical bag to be a second cabin bag. The staff weren’t refusing her having medicine, they were refusing her second bag.

      Kudos to BA for apologising. She’s at fault too if this is the case.

    2. Birdie_92 on

      That is so bad… British Airways claims this is a mistake, yet it happened twice to this woman on her journey there and back, so it isn’t a one off… So clearly they need to either change their policies or retrain their staff.

    3. FoodEnvironmental368 on

      Proceed with caution, 85% of Plymouth Online is ragebait and the other 15% is absolute bollocks.

      Source: Plymouth resident.

    4. RoyalMaleGigalo on

      So it seems BA did confirm before hand that she could have a second hold bag for her medication. I assume this evidence was presented to BA staff at the time and they still refused. Poor.

      BUT

      For the return flight and out of an abundance of caution wouldn’t you put that stuff in your main cabin bag just in case it happened again. Which it did. Not that is excuses BA’s behaviour but help yourself a little.

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