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3 Comments
Looks like we have the next scandal brewing and again private prosecution are involved.
They are absolute fucking chancers. My dad last month got ticketed because his veterans rail pass card was out of date… *he showed her it had been renewed on the app* and she STILL ticketed him.
OK, just contact customer service to resolve, right? Wrong. First, the number he was given to dispute it had been disconnected. Then the ticket office he was directed to turned him away because it was an office for a different rail company (despite being the only ticket office in a large city’s train station). He got back to customer service who gave him an email. THE EMAIL BOUNCED BACK AS NOT IN USE.
So where do you go from here? He won’t pay the fine (as he fucking shouldn’t). All the avenues to contest the fine don’t exist. How is this legal?
My partner hit the triple combo yesterday-
Ticket office closed
Ticket machine broken
Notices all over the place saying ‘DO NOT BOARD TRAIN WITHOUT TICKET’