>And then there’s my Instagram account. On Tuesday, I loaded Instagram and learned Meta had disabled my account. The alleged reason was that I was under 13, the minimum age for joining the site. It gave me 30 days to appeal before the account was permanently disabled, asking me to upload a copy of my state ID. I decided to trust Meta’s promise it would be “stored securely and deleted within 30 days.” But after review, Meta insisted I was still underage.
>“Our technology found your account, or activity on it, doesn’t follow our rules. As a result, a member of our team took action,” Meta’s moderation message told me. The call stood — no ifs, ands, or buts. Gone is every post and connection I’ve made since college on an account I had before Facebook bought out Instagram, and I feel a tiny bit dead inside.
Got personal for the author and it’s article time lol. Never piss someone off with a platform.
Deemaunik on
FB’s the opposite.I recently waited two weeks to get a response to someone cloning my profile, picture, and my work to get business on my name. Dude took my shit and blocked me, which meant I couldn’t report him anymore, but thankfully I got one in before then. When I finally got a reply to the multiple reports I made, the first said it wasn’t against their ToS. Thankfully a second reply a few hours later handled it. Generally the reports on FB do absolutely nothing.
NaturePuppyQueen on
I don’t get how they still mess up basic things like this. Too many people losing accounts for no good reason.
AdminIsPassword on
They’re like r/NFL mods.
spez_might_fuck_dogs on
For anyone who doesn’t know, these large media companies contract with third parties to moderate their platforms. The third parties are usually in India or Russia, and staffed by people in those locales.
I think you can extrapolate from there.
Balthazar3000 on
This is the natural response after letting csam run rampant on your platform
cajonero on
I have reported straight up porn and “prostitution” scams in the ads between Facebook stories, *so many times*. I get updates on my reports and about half of them stay up because FB found they don’t violate their ToS…
maxultra64 on
Yeah they let the things on reels happen💀
btribble on
Mastodon has problems to, but it varies greatly per server. Mostly, there are some servers with far left groupthink that curate a “safe” experience. There are very few right wing Mastodon instances otherwise I’m sure that side would be as bad or worse.
xdeltax97 on
I can’t even post a meme video without it being instantly copyrighted for a song, while others are able to do it for things like the September song.
EnterpriseGuy52840 on
Good for someone to be writing about this. It’s been “hairpin” for a pretty long while for the Instagram account disabling thing. Had mine get suspended yesterday for a different “reason” with no activity at all.
I’m surprised that people in my cohort rely on Messenger for basic communications.
gomommago on
I have two friends who each had their FB accounts experience complete takeovers by third parties. One tried for weeks to go through the process of getting control back, and finally gave up. The other only got hers back because she has a “connection” at FB who could help her out. Either the procedures they have to help actual users are garbage, or they don’t have enough staff to process these kinds of requests. Either way, it’s shitty.
jerryphoto on
When I got locked out of my Facebook account, the 2 factor authentication kept sending codes to my phone that were then deemed incorrect when I typed them in, so I resorted to sending a pic of my drivers license. I was then told in a reply that my license wasn’t an acceptable form of ID! And yet users have their accounts stolen constantly. The people running Meta are morons.
kh2riku on
I posted that Danny Devito meme “anyway, I started blastin’” on my private story and Instagram removed it for “promoting violence”. Get real.
AKluthe on
Meta’s moderation doesn’t work. You can report literal porn or people using slurs to insult other users and they’ll say they couldn’t find anything wrong.
These giant companies want to be completely necessary for all of us but they don’t want to pay actual humans to answer calls and interface with the public.
RangerMatt4 on
There isn’t enough staff, every year there’s more and more layoffs to save the company money.
16 Comments
>And then there’s my Instagram account. On Tuesday, I loaded Instagram and learned Meta had disabled my account. The alleged reason was that I was under 13, the minimum age for joining the site. It gave me 30 days to appeal before the account was permanently disabled, asking me to upload a copy of my state ID. I decided to trust Meta’s promise it would be “stored securely and deleted within 30 days.” But after review, Meta insisted I was still underage.
>“Our technology found your account, or activity on it, doesn’t follow our rules. As a result, a member of our team took action,” Meta’s moderation message told me. The call stood — no ifs, ands, or buts. Gone is every post and connection I’ve made since college on an account I had before Facebook bought out Instagram, and I feel a tiny bit dead inside.
Got personal for the author and it’s article time lol. Never piss someone off with a platform.
FB’s the opposite.I recently waited two weeks to get a response to someone cloning my profile, picture, and my work to get business on my name. Dude took my shit and blocked me, which meant I couldn’t report him anymore, but thankfully I got one in before then. When I finally got a reply to the multiple reports I made, the first said it wasn’t against their ToS. Thankfully a second reply a few hours later handled it. Generally the reports on FB do absolutely nothing.
I don’t get how they still mess up basic things like this. Too many people losing accounts for no good reason.
They’re like r/NFL mods.
For anyone who doesn’t know, these large media companies contract with third parties to moderate their platforms. The third parties are usually in India or Russia, and staffed by people in those locales.
I think you can extrapolate from there.
This is the natural response after letting csam run rampant on your platform
I have reported straight up porn and “prostitution” scams in the ads between Facebook stories, *so many times*. I get updates on my reports and about half of them stay up because FB found they don’t violate their ToS…
Yeah they let the things on reels happen💀
Mastodon has problems to, but it varies greatly per server. Mostly, there are some servers with far left groupthink that curate a “safe” experience. There are very few right wing Mastodon instances otherwise I’m sure that side would be as bad or worse.
I can’t even post a meme video without it being instantly copyrighted for a song, while others are able to do it for things like the September song.
Good for someone to be writing about this. It’s been “hairpin” for a pretty long while for the Instagram account disabling thing. Had mine get suspended yesterday for a different “reason” with no activity at all.
I’m surprised that people in my cohort rely on Messenger for basic communications.
I have two friends who each had their FB accounts experience complete takeovers by third parties. One tried for weeks to go through the process of getting control back, and finally gave up. The other only got hers back because she has a “connection” at FB who could help her out. Either the procedures they have to help actual users are garbage, or they don’t have enough staff to process these kinds of requests. Either way, it’s shitty.
When I got locked out of my Facebook account, the 2 factor authentication kept sending codes to my phone that were then deemed incorrect when I typed them in, so I resorted to sending a pic of my drivers license. I was then told in a reply that my license wasn’t an acceptable form of ID! And yet users have their accounts stolen constantly. The people running Meta are morons.
I posted that Danny Devito meme “anyway, I started blastin’” on my private story and Instagram removed it for “promoting violence”. Get real.
Meta’s moderation doesn’t work. You can report literal porn or people using slurs to insult other users and they’ll say they couldn’t find anything wrong.
These giant companies want to be completely necessary for all of us but they don’t want to pay actual humans to answer calls and interface with the public.
There isn’t enough staff, every year there’s more and more layoffs to save the company money.